Once again I wrote to a company expecting far too much. Please see the transaction below:
Subject
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WIlson Lizard carry bag
Discussion Thread
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Response (Deborah Salerno) - 09/24/2008 07:08 AM
Thank you for your interest. We do not have replacement parts available for the Lizard carry bag.
We regret we are unable to be of assist to you.
Thank you
Customer - 09/12/2008 06:21 AM
Dear Sir or Madam,
My Wilson lizard carry bag is quite nice, but a couple of pieces
need replacing. I need a new rain hood and detachable pocket; I cannot
seem to find a place where I can buy them. Any assistance would
greatly appreciated. Thank you for your time.My name is bold as I changed it for the blog, I had my actual name in there."We regret we are unable to be of assist to you." What the heck does that even mean? I am pretty sure it means "We already have your money, so good luck with that POS bag." They also sent an email right after the submission saying they would get back to me in one business day. Please feel free to write to them if you would like to bug someone on the Internet about their crappy lack of customer service. They can be contacted at: askwilson@wilson.com
Captain Dude
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